Sometimes the road calls for a little detour, or maybe that sunset at the coast is just too good to leave behind. Whether you’re looking to shift your adventure to a new window or keep the good times rolling with an extension, adjusting your dates is easy.
Keep in mind that while we make the request process a breeze, your Host still needs to give the "thumbs up" on their end to confirm the new schedule. Since prices can fluctuate based on seasonal rates or insurance adjustments, you’ll always get a clear look at the updated total before you commit.
Ready to recalibrate your compass? Here’s how to make it happen.
How to change or extend your trip dates (Before or during your trip)
Whether you’re still in the planning phase or you’re already parked by the lake and aren't ready to go home, the process for changing your dates is exactly the same.
Note: All date changes are requests sent to your Host. Your original booking remains "as-is" until the Host accepts the new dates.
Log in to your Outdoorsy account: Open the app or head to your Trips page
Navigate to your Trip Details: Find the specific booking you want to adjust
Select "Change your dates": This opens the calendar where you can scout for new availability
Input your new dates: Enter your suggested start and end dates (for extensions, just move the end date further out). Review your input, once you're okay with the dates, click or tap "Continue".
Review the updated total: Take a look at the request summary that includes the suggested new dates and the new price. Note that the new price total includes your updated nightly rates, service fees, insurance coverage, and taxes, so there are no surprises.
Submit your request: Click Confirm Request to send the proposal to your Host
Pro-Tip from the Road: If you're extending a trip while you're out there, try to submit your request at least 24 hours before your original return time. This gives your Host plenty of time to check their calendar and give you the green light by approving your request!
Changing pickup time and fees: Can I adjust my pickup or return times?
Depending on the listing you booked (such as professional dealer fleets), you may have had the option to select specific pickup and return times during checkout. For all other bookings—or if your schedule changes after confirmation—any time adjustments must be coordinated directly with your Host:
Message your Host: Contact your Host through the Outdoorsy messaging system to agree on an updated pickup or drop-off time.
Reviewing fees: If an earlier pickup or later return requires an additional fee, your Host will adjust the daily rate and send an official modification request to your account.
Accepting the updated total: When your Host submits the change, you will receive an in-app notification and email. You will see the revised schedule and any itemized fees before approving.
Confirmation & payment: Once you accept, your card on file is charged for any additional balance, and your reservation schedule updates automatically.
Pro Tip: If you and your Host agree on new pickup or drop-off times without submitting a formal platform modification, keep all communication inside the Outdoorsy messaging thread. You can also contact Customer Support to have your agreed-upon times added to your official reservation notes to ensure everyone is protected on trip records.
Looking for Host instructions? Visit the What steps do I take when a Guest requests to change the dates of the reservation? Help Center article.
How long until my request gets approved by the Host?
The timing really comes down to your Host. Since they’re often out adventuring or prepping rigs themselves, response times can vary. However, the second your Host taps "Accept" on their end, our system moves into high gear, updating your booking and insurance instantly.
Pro Tip: If you’re on a tight timeline, it never hurts to shoot your Host a quick, friendly message through the Outdoorsy platform to let them know a request is waiting for their eyes!
How do I check my new total after the date change request has been approved?
Transparency is key when you're managing your travel budget. Once your Host hits "Accept" on your request, your booking total and breakdown update in real-time. You can find the updated numbers right on your Trip Details page, but if you need the full paper trail for your records, your booking receipt is the place to look.
To access your updated booking receipt:
Head to your Trip Details page: This is your home base for all things related to your current adventure.
Find your paperwork: Scroll down to the Rental documents section.
Grab the receipt: Click or tap the "Booking receipt, insurance card, and membership details" link to view or download your updated breakdown.
My trip extension/date change request has been approved. Does my insurance coverage get extended too?
You bet. When your Host accepts a trip extension on an active booking, your protection package automatically stretches to cover those extra days. As long as you’re a verified driver and your request has been officially approved through the Outdoorsy platform, you’re good to go.
Note: The cost for the additional coverage is calculated based on your new dates and added to your updated total, so you can keep exploring with total peace of mind. Just remember, to stay protected, always make sure your extension is processed within the platform and before the original return time!